“No doubt emotional intelligence is more rare than book smarts, but my experience says it is actually more important in the making of a leader. You just can’t ignore it.” – Jack Welch
Just as great leaders are made not born, so too are people with high levels of emotional intelligence. While we may be born and raised with a propensity for emotional intelligence, we can also develop and nurture the behaviours and competencies that will improve our EQ. Doing so will allow us to become more effective in our interactions with others and strategic in our work.